How it works

We have a comprehensive FAQ section below. If you can’t find what you’re looking for please contact us.

General Questions

What is a Model Report?

A Model Report is an official document that outlines how a specific vehicle make, model, and variant can be modified to meet Australian Design Rules (ADRs) under the Road Vehicle Standards Act (RVSA). It is a mandatory step before an imported vehicle can be registered for use on Australian roads.

Who needs a Model Report?

Model Reports are required by:

Registered Automotive Workshops (RAWs) modifying and certifying imported vehicles.
Vehicle importers operating under the Specialist and Enthusiast Vehicle Scheme (SEVS).
Compliance engineers handling vehicle modifications.
Dealerships selling imported cars requiring compliance documentation.

How do I know if my vehicle needs a Model Report?

If you’re importing a vehicle under the SEVS scheme, chances are you’ll need a Model Report. Use our free VIN lookup tool to check your specific vehicle’s compliance requirements.

Purchasing & Using a Model Report

How do I purchase a Model Report?

It’s simple:

Search your vehicle using our VIN or make/model search.
Select the correct Model Report.
Complete secure payment online.
Receive the report instantly via email and in your account dashboard.

What’s included in a Model Report?

Your report includes:

A detailed compliance document outlining required modifications.
A checklist for inspection by an Authorised Vehicle Verifier (AVV).
Technical drawings, test data, and modification instructions.
Access to support if you need guidance during the compliance process.

When will I receive my Model Report?

Standard reports are delivered instantly. Custom or newly developed reports may take 3–5 business days.

Can I get a refund if I purchase the wrong report?

If the report hasn’t been downloaded or used, we’re happy to exchange it or offer credit towards the correct report. Refunds are handled case-by-case.

Compliance & Legal Requirements

Does a Model Report guarantee compliance approval?

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Can I complete the modifications myself?

Where can I find an Authorised Vehicle Verifier (AVV)?

Technical & Vehicle Support

What if my vehicle isn’t listed?

The report outlines everything needed for ADR compliance, but actual approval depends on the quality of the work performed. We recommend using experienced RAWs or certified engineers.

Can I track my vehicle’s compliance progress?

Yes. Our platform allows you to track:

Model Report processing
Vehicle modification status
AVV inspection progress
RAV entry and registration milestones

Pricing & Subscription Services

How much does a Model Report cost?

Prices range from $300 and up depending on complexity. Custom reports are quoted individually.

Do you offer bulk or trade discounts?

Yes. We offer discounted rates for RAWs and importers purchasing multiple reports. Contact us to discuss custom pricing packages.

Do you offer a subscription service?

We’re working on it! Subscription plans are coming soon—get in touch to register your interest.

Customer Support & Assistance

How can I contact support?

Email: [email protected]

Can I speak to a compliance expert before I purchase?

Absolutely. Our team is available to answer your questions and ensure you’re purchasing the correct report for your vehicle and compliance needs.

What support is available after I buy a report?

We offer full post-purchase support, including:

Technical clarification
Guidance on modifications
Referrals to trusted RAWs and AVVs

Additional Questions

What are the benefits of buying from Model Reports Online?

We’ve partnered with Top Secret Imports to provide Model Reports backed by decades of experience and proprietary technical IP. You’re getting expert-built documentation trusted across the industry.

What if there’s an issue with my Model Report?

If you encounter any issues, our support team is here to help. We’ll work with you to resolve technical errors, documentation concerns, or report mismatches.

Can I become an account customer?

All purchases are made online per transaction. Bulk or regular buyers can request a trade discount code.

How long is a Model Report valid for?

Reports are valid until they’re used or officially superseded by a new version.

When is a Model Report superseded?

A report may be updated or replaced if compliance requirements change or additional technical data becomes available.

Why do I need a Model Report?

It’s legally required under the RVSA to prove your vehicle meets Australian Design Rules. Without it, you won’t be able to complete the compliance process or register the vehicle.

Can I use one Model Report for multiple vehicles?

No. Each Model Report purchase is tied to one vehicle and one compliance event.